Businesses shouldn't use technology as a shortcut—they need a firm grasp on lean principles before they can uncover true ...

Supply-chain leadership is still about problem-solving with the best tools available. Like lean, AI and machine learning are problem-solving tools. AI can be particularly helpful in modeling design ...

Benito Piuzzi is the COO of Lakeview Loan Servicing and former McKinsey consultant where he specialized in large-scale transformations. Problem-solving is a core competency needed in any business to ...